Digital Screens in Retail: 5 Innovations Changing How We Shop

Digital Screens in Retail

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Tired of your retail space feeling like yesterday’s news? Want to turn heads and stop shoppers in their tracks? Digital screens are the secret weapon you’ve been missing This isn’t your grandma’s static signage. We’re talking eye-catching, interactive displays that breathe life into your store, boost your brand, and ring up more sales. If you’re not leveraging this tech, you’re leaving money on the table.

So, what’s the magic behind these screens? Let’s break down the top 5 innovations that are revolutionizing the retail landscape:

  • Interactive Product Showcases: Think virtual try-ons and personalized recommendations – it’s like having a personal shopper for every customer.
  • Smart Mirrors: These aren’t your average reflections. Smart mirrors suggest outfits, let customers change lighting, and even complete the purchase without leaving the fitting room.    
  • Self-Checkout Kiosks: Long lines? A thing of the past. These kiosks make checkout a breeze, freeing up your staff for more valuable tasks.    
  • Dynamic Pricing Displays: Keep your prices competitive and respond to trends in real-time.    
  • In-Store Navigation: Guide customers straight to the products they’re looking for with interactive maps and personalized directions.

Ready to step into the future of retail industry? Let’s dive in and explore how you can harness the power of digital screens to elevate your store and leave your competition in the dust.

Interactive Product Showcases: Your Digital Shopping Assistant

Imagine your customers trying on clothes, testing out makeup shades, or even designing their dream kitchen – all without physically touching a single product. That’s the power of interactive product showcases. These digital displays transform in-store shopping from a passive experience into an engaging adventure, enhancing the overall customer experience for retail businesses and retail brands.

  • Virtual Try-Ons: Gone are the days of endless fitting room trips. Virtual try-on technology, often accessible through mobile apps, lets customers see how products look on them instantly. From clothing and accessories to eyeglasses and makeup, this immersive experience not only saves time but also increases customer satisfaction, fostering brand loyalty. A study by Shopify found that products with 3D/AR models saw a 94% increase in conversion rates compared to products without. A 3D/AR model can also help you to promote your Shopify store.
  • Personalized Recommendations: Forget generic suggestions; interactive product showcases can tap into customer data, potentially leveraging artificial intelligence, to offer hyper-personalized product recommendations. By analyzing purchase history, browsing behavior, and even social media preferences, these displays act like virtual personal shoppers, guiding customers to products they’re most likely to love.
  • Product Exploration in 3D: Interactive displays allow customers to examine products from every angle, offering a deeper understanding especially in the retail sector. They can zoom in on details, rotate objects, and even see how different components work together. This in-depth exploration builds confidence in purchase decisions and reduces the likelihood of returns.

Smart Mirrors: Your Reflection Has Never Been Smarter

Step aside, Snow White. Today’s smart mirrors do more than tell you who’s the fairest of them all. These high-tech wonders are revolutionizing the fitting room experience, turning it into a personalized, interactive fashion playground.    

  • Your Virtual Stylist: Tired of endlessly sifting through racks of clothes? Smart mirrors come to the rescue by analyzing your body shape, style preferences, and even the current weather to suggest outfits you’ll love. With a simple swipe, you can see how different pieces complement each other, saving you time and frustration. According to a study, retailers that implemented smart mirrors saw an average increase of 45% in basket size.    
  • Lighting to Match Your Mood: Ever wondered how an outfit would look in different lighting? Smart mirrors let you toggle between settings – from natural sunlight to a dimly lit restaurant – ensuring you’re prepared for any occasion. No more second-guessing your outfit choices!    
  • Seamless Checkout: Found the perfect ensemble?  No need to even leave the fitting room. Smart mirrors allow you to complete your purchase right then and there, with a few taps on the screen. Your items will be waiting for you at the pickup counter, saving you the hassle of waiting in line.    
  • Beyond Fashion: Smart mirrors aren’t just for clothing retailers. They’re making waves in beauty stores, allowing customers to virtually try on makeup and hairstyles. Home decor stores are also jumping on board, letting customers visualize how furniture and accessories would look in their own homes. The possibilities are truly endless.

Self-Checkout Kiosks: Your Express Lane to Customer Satisfaction

Say goodbye to the dreaded checkout queue. Self-checkout kiosks are sweeping the retail world, offering customers a faster, more convenient way to complete their purchases. These high-tech terminals not only reduce wait times but also empower customers to take control of their shopping experience, leading to increased satisfaction and loyalty.

Imagine this: a customer grabs their last-minute essentials, heads to the self-checkout kiosk, scans their items, pays with a tap of their card or phone, and is out the door in a matter of minutes. No more waiting in line, no more awkward small talk with the cashier – just a seamless, efficient checkout process. In fact, research by NCR Corporation found that 43% of consumers prefer self-checkout kiosks for their speed and convenience, highlighting the growing demand for self-service options.

But the benefits of self-checkout kiosks go beyond just customer convenience. For retailers, these kiosks free up staff to focus on higher-value tasks, such as providing personalized assistance, restocking shelves, or handling complex customer inquiries. This not only improves operational efficiency but also enhances the overall shopping experience, leading to increased sales and a stronger brand reputation.

Dynamic Pricing Displays: Pricing That’s Always on Point

Say goodbye to static price tags that quickly become outdated. Dynamic pricing displays empower retailers to adjust prices in real-time, based on a variety of factors such as inventory levels, competitor prices, demand fluctuations, and even the time of day. This agile approach to pricing not only maximizes profits but also keeps your offerings competitive in a rapidly changing market.

Imagine a scenario where a sudden heatwave hits your city. With dynamic pricing displays, you can instantly mark up the price of air conditioners and fans to capitalize on the increased demand. Conversely, if a particular product isn’t moving as quickly as expected, you can offer a temporary discount to entice customers. This flexibility allows you to optimize pricing strategies on the fly, ensuring you’re always one step ahead of the competition.

But dynamic pricing isn’t just about reacting to external factors. It can also be used to create a sense of urgency, encouraging customers to make a purchase before the price goes up. By displaying countdown timers or limited-time offers, you can tap into the fear of missing out (FOMO) and drive impulse buys.

In-Store Navigation: Your Customers’ Personal GPS

Lost and confused shoppers are a thing of the past.  In-store navigation systems are transforming the way customers find their way around your store, creating a seamless, enjoyable shopping experience. These interactive maps and personalized directions lead customers straight to the products they seek, reducing frustration and increasing the likelihood of a purchase.

Interactive Maps: Effortless Exploration

Forget those static maps that leave you squinting and wondering where the socks are. Interactive maps, displayed on digital signage throughout your store or accessible through a mobile app, put the power of effortless exploration at your customers’ fingertips.  They can browse your store layout in a user-friendly format, search for specific products by name or category, and even see their current location in real-time using built-in GPS technology. 

This not only saves them time and frustration but also encourages them to explore different sections of your store that they might have otherwise overlooked.  Imagine a customer who came in for a new pair of shoes.  By glancing at the interactive map, they might discover a whole department dedicated to outdoor gear, sparking their interest in an upcoming camping trip. Interactive maps are a win-win,  streamlining the path to the products your customers seek while also introducing them to new and exciting parts of your store.

Personalized Directions: A Tailored Shopping Experience

Imagine a customer walks into your store with a shopping list in hand, or a mental note of the items they need. In-store navigation can take that list and create a personalized route, guiding them to each item in the most efficient way possible. This not only saves them valuable time but also reduces the feeling of being overwhelmed, especially in large or unfamiliar retail stores. 

Furthermore, in-store navigation can take into account factors like customer preferences and past purchase history. For example, a regular customer who frequently buys a specific brand of coffee might be directed to that aisle first, even if it’s not on their current shopping list. This level of personalization not only enhances the shopping experience, especially in retail business but also demonstrates your commitment to customer satisfaction and creates a sense of loyalty that keeps customers coming back for more.

To create a truly seamless experience, in-store navigation can be integrated with digital signage throughout the store. Assume interactive virtual shopping assistants at key decision points, offering real-time directions and personalized product suggestions based on the customer’s location and browsing history. With solutions like CrownTV’s extensive app library, retailers can easily incorporate wayfinding and personalized recommendations into their brick and mortar stores, elevating the shopping experience to a whole new level.

Conclusion:  Level Up Your Retail Game with Digital Signage

The future of retail is here, and it’s digital. By embracing these five innovations, you can transform your store into an immersive, interactive, and unforgettable experience for your customers. From virtual try-ons and personalized recommendations to self-checkout kiosks and dynamic pricing, digital screens are the key to unlocking a new level of customer engagement and satisfaction whether they are experiencing in-store or online shopping.

Key Takeaways:    

  • Effortless Product Exploration: Virtual try-ons and 3D product visualizations let customers interact with your products like never before.    
  • Personalized Shopping: Tailored recommendations and in-store navigation create a unique experience for each customer.    
  • Streamlined Checkout: Self-checkout kiosks reduce wait times and free up staff for other tasks.    
  • Agile Pricing: Dynamic pricing displays keep your prices competitive and responsive to market changes.    
  • Enhanced Customer Satisfaction: A seamless, interactive shopping experience builds loyalty and drives sales.

The question isn’t whether you should invest in digital screens, but how quickly you can get them up and running. CrownTV makes that transition smooth and stress-free with our White Glove Experience. We handle every step, from sourcing the perfect screens at the best prices to creating stunning, personalized content.

Our cloud-based dashboard puts you in control, allowing you to manage your displays, update content in real-time, and track performance from anywhere. With the CrownTV media player and our extensive app library, you can create a truly custom digital signage solution that aligns perfectly with your brand and goals. Our experienced team with almost 13 years of experience is ready to guide you every step of the way, ensuring your digital signage installation is a success.

So why wait? Get in touch with CrownTV today and discover how our comprehensive digital signage solutions can elevate your retail game.

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Alex Taylor

Head of Marketing @ CrownTV | SEO, Growth Marketing, Digital Signage

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