How to Create an Effective Communication Board

Effective Communication Board

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An effective communication board is more than just pictures and words; it’s a bridge to connection, a tool for expression, and a pathway to independence. If you’ve ever felt the frustration of being misunderstood or the isolation of being unable to communicate your thoughts and needs, then you know just how crucial this bridge can be.

We’re here to guide you through creating a communication board that truly works. One that empowers individuals to communicate effectively, fosters understanding and builds meaningful relationships.

In this article, we’ll take a practical, step-by-step approach to creating your communication board:

  • We’ll break down the essential components of a well-structured board.
  • You’ll learn how to choose symbols and images that resonate and are easily understood.
  • We’ll explore strategies for organizing your board for maximum clarity and ease of use.
  • Finally, we’ll offer tips on personalizing your board to reflect the unique needs and interests of the individual using it.

Building Blocks of Communication

Think of your communication board as a toolbox, filled with the right tools for every communication need. To build an effective one, we need to understand its essential parts:

The Grid

The grid serves as the architectural backbone of your communication board, providing the essential structure and organization needed for seamless interaction. It’s more than just dividing lines; it’s the roadmap that guides both the user and the communication partner through the board’s content. Consider these factors when designing your grid:

  • Size and spacing: The size of each cell within the grid should be large enough for easy visibility and interaction, particularly for those with motor skill challenges. Ample spacing between cells prevents visual clutter and facilitates accurate pointing or selection.
  • Number of cells: The number of cells will depend on the individual’s communication needs and cognitive abilities. Start with a manageable number and gradually expand as the user’s skills develop. Remember, a well-organized board with fewer symbols is often more effective than an overcrowded one.
  • Arrangement: The arrangement of cells can significantly impact ease of use. Consider grouping related symbols together, using a logical sequence (e.g., left to right, top to bottom), and placing frequently used symbols in easily accessible areas.

Symbols and Images

Symbols and images serve as the visual vocabulary of your communication board, conveying meaning quickly and effectively. Selecting the right visuals is crucial for successful communication. Here’s what to keep in mind:

  • Clarity and Recognition: Choose symbols that are readily recognizable and unambiguous. Avoid abstract or complex images that may be open to interpretation.
  • Relevance: Select images that are relevant to the user’s life, interests, and communication needs. Consider their age, cultural background, and personal preferences.
  • Variety: Incorporate a range of symbols, including nouns (people, places, objects), verbs (actions), adjectives (descriptors), and social phrases (“hello”, “thank you”).
  • Consistency: Maintain consistency in the style and representation of symbols across the board. This promotes familiarity and reduces confusion.

Labels

Labels provide the textual counterpart to your visual symbols, reinforcing meaning and aiding in comprehension. They can be simple words, phrases, or even full sentences, depending on the user’s needs and literacy level.

  • Font and Size: Choose a clear, easy-to-read font and a size that is appropriate for the user’s visual acuity. Avoid decorative or stylized fonts that can hinder readability.
  • Placement: Labels should be positioned in close proximity to their corresponding symbols, ideally below or to the side. Ensure they are clearly visible and do not overlap with other elements on the board.
  • Language: Use simple, age-appropriate language that the user understands. Consider incorporating bilingual labels if necessary.

Navigation System

A well-designed navigation system empowers users to navigate their communication board with ease and confidence. It’s akin to a well-organized library, allowing for quick and efficient access to the desired information.

  • Color Coding: Use color to visually distinguish different sections or categories on the board. For instance, you might use blue for food and drinks, green for activities, and yellow for personal care.
  • Numbering: Assign numbers to each cell or section, providing a clear and sequential order for scanning the board.
  • Tabs or Index: Create tabs or an index to facilitate quick access to specific sections or pages within the board.
  • Key Word System: Implement a key word system where specific words or phrases trigger navigation to related sections. This can be particularly useful for larger or more complex boards.

Personalization

Personalization is the final touch that transforms your communication board from a generic tool into a powerful expression of individuality. It’s about infusing the board with the user’s unique personality, interests, and communication goals, fostering a sense of ownership and engagement that can resonate with fellow board members as well.

  • Photos and Personal Symbols: Incorporate photographs of loved ones, favorite places, or meaningful objects. Use personalized symbols that hold special significance for the user, perhaps even referencing shared experiences or inside jokes that enhance effective board communication.
  • Themes and Interests: Design the board around themes or interests that resonate with the user, keeping in mind any potential overlaps with the interests of other board members. For instance, if they love animals, incorporate animal-themed symbols and images that might spark conversations and connections during board meetings.
  • Adaptive Design: Ensure the board’s design is adaptable to the user’s evolving needs and abilities. This flexibility can also mirror the dynamic nature of board member communications, allowing for adjustments as key messages and priorities shift. This may involve changing symbols, adding new sections, or adjusting the navigation system.

Pro Tip: Collaborate with the user throughout the design process. Their input is invaluable in creating a communication board that truly reflects their identity and empowers them to connect with the world.

Use high-contrast colors and large, easy-to-read fonts for labels. Research shows that visual aids increase learning by up to 400%, so make sure your symbols are clear and visually appealing.

Symbol Selection

meaningful conversations

Choosing the right symbols and images for your communication board requires a blend of artistic intuition and scientific understanding. It’s about creating a visual language that is not only aesthetically pleasing but also functionally effective. Here’s a deeper look into the process:

Understanding the User’s Cognitive Abilities

Delving into the cognitive landscape of the user is paramount in crafting a communication board that truly resonates. It’s about tailoring the visual language to match their unique processing style and comprehension level. Consider these facets:

1. Cognitive Processing Style

  • Visual Learners: Individuals who thrive on visual information may benefit from a board rich in images, photographs, and visual scene displays (VSDs).
  • Verbal Learners: Those who lean towards verbal processing might prefer a board with more text labels and written phrases.
  • Multimodal Learners: Recognize that many individuals utilize a combination of visual and verbal processing. A balanced approach that incorporates both images and text can be ideal.

2. Attention and Memory

  • Attention Span: For users with shorter attention spans, keep the board uncluttered and limit the number of symbols per page.
  • Memory Recall: If memory is a challenge, use strategies like categorization and color-coding to aid in recall.

3. Language and Literacy Skills

  • Emerging Communicators: For those with limited language skills, start with a core vocabulary of essential words and phrases, using simple symbols and clear labels.
  • Literate Users: Incorporate more complex vocabulary and sentence structures for individuals with higher literacy levels. Consider using a combination of single words, phrases, and full sentences.

Leveraging Evidence-Based Practices

When creating a communication board, it’s essential to tap into the wealth of knowledge and research that exists in the field of Augmentative and Alternative Communication (AAC). Evidence-based practices provide a framework for effective symbol selection and board design. Here’s how to incorporate them:

1. Symbol Systems with Proven Efficacy

Utilize established symbol systems like:

  • Picture Communication Symbols (PCS): Widely recognized and versatile symbols suitable for a range of communication needs.
  • SymbolStix: Simple, stick-figure style symbols that are easy to understand and reproduce.
  • Widgit Symbols: Colorful and detailed symbols that can represent a wide variety of concepts and actions.

2. Visual Scene Displays (VSDs)

  • Contextual Cues: VSDs offer rich visual context, aiding comprehension and facilitating communication in specific situations or activities.
  • Narrative Structure: VSDs can be used to create visual narratives, supporting storytelling and sequencing skills.
  • Interactive Elements: Incorporate interactive elements within VSDs, allowing users to manipulate objects or characters within the scene, promoting engagement and active participation.

3. Eye-Tracking and Other Assistive Technologies

  • Symbol Placement: Use eye-tracking data to inform the placement of symbols on the board, ensuring frequently accessed symbols are located in optimal positions.
  • Access Methods: Explore alternative access methods like switch scanning or eye gaze technology for individuals with limited motor skills.

Balancing Aesthetics and Functionality

A truly effective communication board is a harmonious blend of aesthetics and functionality. It’s about creating a visually pleasing tool that is also intuitive and easy to use, facilitating clear and efficient board communications. Here’s how to achieve this balance:

  • Visual Hierarchy: Use design principles like size, color, and contrast to create a visual hierarchy on the board. This guides the user’s attention and facilitates efficient scanning, ensuring key information, like core words or urgent messages, are readily accessible.
  • Whitespace: Don’t underestimate the power of whitespace. Adequate spacing between symbols and sections reduces visual clutter and improves clarity, mirroring the clear and concise communication style often valued in professional networks.
  • Layout and Organization: Arrange symbols in a logical and intuitive manner, grouping related items together and using consistent spacing and alignment. This organization can reflect the structured nature of a board meeting, promoting efficient communication and minimizing misunderstandings.
  • Accessibility Considerations: Ensure the board is accessible to individuals with visual impairments or other sensory challenges. Use high-contrast colors, tactile symbols, and auditory feedback options when appropriate. This inclusivity fosters a sense of belonging and ensures everyone can participate fully in board communications, regardless of their abilities.
  • User-Centered Design: Involve the user in the design process, soliciting their feedback and preferences. This fosters a sense of ownership and empowers them to take an active role in their communication journey, much like how executive leadership values open communication and collaboration.

Keep in mind, effective communication is a dynamic process. Continuously assess the user’s understanding of symbols and make adjustments as needed. Don’t be afraid to experiment with different visual representations to find what works best for the individual, adapting to their unique communication styles and ensuring they can express themselves in a timely manner.

Creating a User-Friendly Interface

ongoing process same page

The way you organize your communication board significantly impacts its usability. Think of it like arranging a well-stocked kitchen – everything has its place, making it easy to find what you need when you need it. Let’s delve into the art of board organization:

Categorization

Categorization is the cornerstone of an organized board. It involves grouping related symbols together, creating a sense of order and predictability.

  • Semantic Categories: Group symbols based on their meaning or function. For instance, create categories for food, drinks, activities, feelings, and personal care.
  • Grammatical Categories: Organize symbols based on their grammatical function. This might include categories for nouns, verbs, adjectives, and prepositions.
  • Frequency of Use: Place frequently used symbols in easily accessible areas, such as the center of the board or along the top row. Less frequently used symbols can be placed in less prominent locations.

Visual Cues

Visual cues aid in navigation and help users quickly locate the symbols they need.

  • Color Coding: Assign different colors to different categories or sections of the board. This visual distinction makes it easier to identify and navigate to specific areas.
  • Borders and Dividers: Use borders or dividers to visually separate categories or sections, creating a clear and organized layout.
  • Arrows and Directional Cues: Incorporate arrows or other directional cues to guide users through the board, particularly for those who read from left to right or top to bottom.

Hierarchy and Emphasis

Creating a visual hierarchy helps users distinguish between important and less important information on the board.

  • Size and Placement: Use larger symbols or place them in prominent positions to emphasize key vocabulary or frequently used phrases.
  • Bolding and Highlighting: Employ bolding or highlighting to draw attention to specific symbols or labels.
  • Visual Cues: Use visual cues like stars or checkmarks to indicate priority or importance.

Page Organization

If your communication board spans multiple pages, effective page organization is crucial.

  • Numbering: Clearly number each page to facilitate navigation and prevent confusion.
  • Index or Table of Contents: Create an index or table of contents to provide an overview of the board’s content and enable quick access to specific pages.
  • Tabs or Dividers: Use tabs or dividers to separate pages and make them easily identifiable.

Pro Tip: The goal is to create a board that is intuitive and user-friendly. Regularly seek feedback from the user and their communication partners to ensure the organization is effective and meets their evolving needs.

Personalization

The most effective communication boards go beyond functionality; they celebrate the unique personality and interests of the user. Personalization is the key to transforming a communication tool into an extension of self.

  • Embrace the user’s passions. If they’re a sports enthusiast, incorporate symbols related to their favorite teams or activities. If they love music, include images of instruments or musical notes. By reflecting their interests, you create a board that is not only practical but also engaging and motivating.
  • Photos of loved ones, pets, or cherished places can add a heartwarming touch to the board. These personal connections can spark conversations and evoke positive emotions, enriching the communication experience.
  • Consider incorporating personalized symbols or inside jokes that hold special meaning for the user and their communication partners. This adds a layer of intimacy and shared understanding to the board.
  • Remember, personalization isn’t a one-time event. As the user’s interests and needs evolve, so too should their communication board. Regularly update the board with new symbols, photos, or themes to keep it fresh and relevant.

By infusing your communication board with personal touches, you’re not just creating a tool for communication. You’re crafting a reflection of the individual’s identity and a celebration of their unique voice.

Final Thoughts: Unlock the Power of Connection

You’ve now embarked on a journey of empowerment, equipped with the knowledge to create a communication board that truly bridges the gap between individuals and the world around them. Remember, this is more than just a tool; it’s a catalyst for connection, understanding, and self-expression.

Let’s recap the key takeaways:

  • We explored the core components of a well-structured board, from the foundational grid to the personalized touches that make it unique.
  • We delved into the art and science of symbol selection, understanding the importance of clarity, relevance, and user-centered design.
  • We learned how strategic organization can transform a board into a user-friendly interface, promoting ease of use and efficient communication.
  • And finally, we celebrated the power of personalization, recognizing that a communication board should reflect the individual’s unique personality and interests.

And as technology continues to evolve, so too do the possibilities for enhancing communication. Imagine a communication board that’s not static, but dynamic and interactive. A board that leverages the power of digital signage to display vibrant images, videos, and even real-time updates.

This is where CrownTV comes in. Our cutting-edge digital signage solutions offer a seamless way to elevate your communication board to the next level. With our intuitive cloud-based software commonly known as dashboard, you can easily create and manage engaging content, tailoring it to the individual’s specific needs and interests. Our high-brightness displays along with our powerful digital signage player ensure optimal visibility in any environment, while our expert installation team takes care of the technical setup, leaving you free to focus on what matters most – communication.

From showcasing personalized photos and videos to integrating interactive apps and games, CrownTV’s digital signage opens up a world of possibilities for enriching the communication experience. And with our “implementation services“, we’ll guide you every step of the way, ensuring a seamless and stress-free implementation.

So, as you create an effective communication board, consider the power of digital signage to amplify its impact. With CrownTV, you’re not just building a board. You’re building a bridge to a more connected and fulfilling life.

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Alex Taylor

Head of Marketing @ CrownTV | SEO, Growth Marketing, Digital Signage

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