How to Use Digital Signage to Boost Restaurant Sales

How to Use Digital Signage to Boost Restaurant Sales

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Are you ready to transform your restaurant from “just another eatery” into a bustling hub of activity? Digital signage isn’t just about flashy displays; it’s a strategic tool that can revolutionize how you attract, engage, and delight your customers.

Imagine tantalizing visuals of your signature dishes, enticing promotions that spark impulse buys, and a modern ambiance that keeps guests coming back for more. It’s about turning heads, boosting your bottom line, and creating an unforgettable dining experience.

In this guide, we’ll break down how to harness the power of digital signage to:

  • Captivate your audience with visually stunning content that showcases your culinary creations.
  • Strategically place digital displays to maximize visibility and impact.
  • Drive sales through targeted promotions and upsell opportunities.
  • Streamline operations and enhance communication with your team.

If you’re ready to take your restaurant to the next level, let’s explore how digital signage can be your secret weapon for success. And trust us, we’ve got a solution that’s as user-friendly as it is powerful.

Digital Menus That Make Mouths Water

Ditch those static, laminated menus and step into the 21st century with eye-catching digital displays that pop. Think vibrant images of your signature dishes rotating on screens, tempting customers with every glance. Fun fact: A study found that digital menus can boost sales by nearly 3%, all thanks to their visual appeal and ability to showcase your culinary creations in their full glory.

But it’s not just about pretty pictures. Digital menus open up a world of possibilities to entice and engage your diners:

  • Sizzling fajitas with steam practically rising off the screen.
  • A refreshing iced tea glistening with condensation on a hot summer day.

With high-resolution images and videos, you can evoke cravings and create an immersive experience that blows traditional menus out of the water.

Flexibility is key

  • Update your offerings in real-time to reflect seasonal ingredients, daily specials, or limited-time promotions.
  • Running a “Taco Tuesday” special? Have it instantly appear on your digital menu boards, enticing customers with the click of a button.

This dynamic approach keeps your menu fresh, exciting, and always in the moment.

Personalization is the cherry on top

  • Segment your user generated content to cater to different audiences.
  • Display lighter fare during lunchtime, transition to tempting appetizers and cocktails during happy hour, and showcase decadent desserts in the evening.

It’s about tailoring your menu to the specific time and preferences of your customers, driving sales and making their dining experience unforgettable.

Location: Where to Place Your Digital Displays

customer experience

It’s not about what you show; it’s about where you show it. Think of your digital signage systems as a silent salesperson, strategically placed to whisper (or shout) the right message at the right time. After all, a digital menu won’t do you any good if it’s tucked away in a dark corner.

The numbers don’t lie. A study found that digital signage captures 400% more views than static displays. So, where should you position these digital eye-catchers to maximize their impact?

Entrance/Waiting Area

This is your first impression, your digital handshake. Greet guests with:

  • Appetizing visuals: High-resolution images or videos of your signature dishes, chef’s specials, or seasonal offerings. Think mouthwatering close-ups that trigger cravings.
  • Welcome messages: A warm greeting, your restaurant logo, or a rotating display of positive reviews can create a welcoming atmosphere.
  • Wait time estimations: If there’s a wait, display estimated times to manage expectations and keep guests informed.

Pro Tip: Consider interactive displays that allow guests to browse your menu, make reservations, or even play games while they wait.

Point of Sale (POS)

This is where decisions are made. Help your customers make the right ones with:

  • Upsell opportunities: Highlight premium menu items, combo deals, or add-ons.
  • Impulse buys: Showcase tempting desserts, specialty drinks, or merchandise.
  • Order confirmation: Display order summaries to ensure accuracy and reduce errors.

Fact: Digital signage at the POS can increase average transaction value by up to 30%.

Dining Area

Enhance the ambiance and create a captivating dining experience with:

  • Ambient visuals: Display calming nature scenes, abstract art, or curated social media feeds.
  • Entertainment: Showcase live sports, music videos, or trivia games.
  • Educational content: Share the story of your restaurant, highlight local farmers, or promote sustainability initiatives.

Remember: The dynamic and engaging content in the dining area should complement the dining experience, not distract from it. Keep it visually appealing and relevant to your brand.

Drive-Thru (if applicable)

Turn your drive-thru into a dynamic sales engine with:

  • High-contrast menus: Ensure easy readability in varying lighting conditions.
  • Clear pricing and promotions: Make it effortless for customers to understand their options.
  • Upselling suggestions: Recommend larger sizes, combo deals, or add-ons.

Pro Tip: Use dayparting to display different menus and promotions throughout the day, catering to breakfast, lunch, and dinner crowds.

Exterior

Make a bold statement and attract passersby with:

  • Eye-catching visuals: Showcase your most popular dishes or current promotions.
  • Wayfinding signage: Guide customers to your entrance or parking area.
  • Interactive elements: Consider touchscreens that allow customers to browse your menu or place orders before entering.

Fact: Exterior digital signage can increase foot traffic by up to 15%.

Remember, the ideal placement strategy will vary depending on your restaurant’s layout, target audience, and overall brand identity. Experiment with different placements and content to see what resonates best with your customers. With the right approach, digital signage can transform your restaurant into a captivating destination that keeps customers coming back for more.

So, take a walk through your restaurant. See it through your customers’ eyes. Where are the natural “pause points”? Where could a digital display enhance their experience without being overwhelming? With a bit of creativity and strategic placement, your digital signage can become an integral part of your restaurant’s atmosphere and success.

From Digital Display to Dining Table

digital signage solutions

Digital signage isn’t just about aesthetics; it’s a powerful sales tool that can directly impact your bottom line. In fact, according to a study, digital signage can increase overall sales volume by an average of 31.8%. Let’s dive into how you can leverage this technology to drive sales and upsell like a pro:

1. Time-Sensitive Specials

Time-limited offers tap into a fundamental human desire: the fear of missing out (FOMO). Use your digital displays to create a sense of urgency and excitement around your specials:

  • Flash Sales: Announce a surprise discount on a specific item or category for a limited time, like “25% off all appetizers for the next hour.”
  • Happy Hour Highlights: Showcase your happy hour deals with enticing visuals and countdown timers to build anticipation.
  • Daily Delights: Feature a rotating selection of daily specials, keeping your menu fresh and exciting for repeat customers.

Pro Tip: Combine time-sensitive specials with a clear call to action, such as “Order now before it’s gone!” or “Scan the QR code to redeem your discount.”

2. Combo Meal Mania

Combo meals are a classic upselling technique, offering customers a perceived value while increasing your average order size. Make them irresistible with your digital signage:

  • Highlight the Savings: Clearly display the total price of the combo versus the cost of ordering each item individually.
  • Visual Appeal: Use high-quality images or videos to showcase the variety and value of the combo.
  • Limited-Time Offers: Create exclusive combo deals for a limited time to drive urgency and excitement.

Example: “The Ultimate Lunch Combo: Sandwich, Fries, and Drink for only $9.99 (save $2.50).”

3. Upsell with Visual Temptations

They say a picture is worth a thousand words. When it comes to food, it can be worth a thousand orders. Use your digital signage to showcase your most tempting offerings in all their glory:

  • Mouthwatering Close-Ups: Zoom in on the sizzling steak, the gooey cheese pull, or the decadent chocolate drizzle.
  • Action Shots: Show your bartenders crafting cocktails, your chefs plating dishes, or happy customers enjoying their meals.
  • Behind-the-Scenes Glimpses: Give customers a peek into your kitchen or the preparation process to build trust and excitement.

Fact: Research shows that visual content is processed 60,000 times faster than text (Source: 3M Corporation).

4. Loyalty Program Promotion

Turn one-time diners into loyal regulars with a well-promoted loyalty program:

  • Showcase the Perks: Highlight the benefits of your loyalty program, such as exclusive discounts, freebies, or early access to new menu items.
  • Make It Easy to Join: Display QR codes or simple instructions for signing up.
  • Gamify the Experience: Offer bonus points for specific actions, like sharing on social media or referring a friend.

Remember: Your loyalty program is an investment in your customers. Make it easy for them to see the value and join in the fun.

5. Interactive Promotions

Interactive digital signage takes engagement to the next level, turning your displays into two-way communication channels:

  • Polls and Surveys: Get feedback on new menu items or gauge customer preferences.
  • Contests and Giveaways: Encourage social media sharing and build excitement.
  • Personalized Recommendations: Based on customer data, offer tailored suggestions for their next visit.

Pro Tip: Interactive digital menu board can double as entertainment, providing games, trivia, or social media feeds to keep customers engaged while they wait.

Streamlining Operations with Digital Signage

While digital signage shines in the spotlight of customer engagement, its backstage role in optimizing your restaurant operations is equally impressive. In fact, well-placed digital menu boards can help attract customers and boost customer satisfaction by showcasing enticing visuals and promotions. According to a study, effective communication can increase staff productivity by up to 25%. Let’s explore how digital signage refers to the use of digital displays to transform your back-of-house efficiency:

  • Kitchen Communication: Replace handwritten tickets and confusing intercom systems with clear, real-time order displays. This reduces errors, speeds up service, and keeps your kitchen running like a well-oiled machine. You can even display positive social media posts about your food and service to boost morale in the kitchen.
  • Staff Training and Scheduling: Use your digital displays to onboard new employees, share training videos, and communicate important updates or policy changes. Display schedules, shift assignments, and even employee recognition to foster a positive work environment.
  • Inventory Management: Integrate your digital signage with your inventory system to display real-time stock levels. This helps prevent over-ordering, reduce waste, and ensure you never run out of your customers’ favorite dishes. Efficient inventory management is crucial in the fast-paced restaurant industry, and digital signage can be a game-changer.
  • Internal Messaging: Communicate important messages to your team, such as upcoming events, maintenance reminders, or safety protocols. This keeps everyone informed and on the same page, fostering a sense of teamwork.
  • Performance Tracking: Use your digital signage to display sales data, customer feedback, or employee performance metrics. This transparency can motivate your team, identify areas for improvement, and celebrate successes.

Create a dedicated “staff-only” channel on your digital signage network to share confidential information or team-specific messages. This keeps your internal communications secure and targeted.

Digital signage isn’t just a customer-facing tool; it’s a versatile platform that can revolutionize how you manage your restaurant operations. By streamlining communication, optimizing workflows, and empowering your team, you can create a more efficient, productive, and ultimately, more profitable business.

Partying Words With CrownTV: Your Digital Signage Sous Chef

From sizzling dishes to streamlined operations, digital signage offers a flavor-packed recipe for restaurant success. By captivating your audience, strategically placing your displays, boosting sales, and enhancing communication, you’re not just running a restaurant – you’re creating an experience.

Let’s recap the key ingredients to this digital signage success recipe:

  • Visual feasts: Tempt taste buds with digital menus that showcase your culinary masterpieces.
  • Strategic placement: Position your displays to capture attention and guide the customer journey.
  • Sales boosters: Drive impulse buys, upsell like a pro, and foster loyalty with targeted promotions.
  • Operational efficiency: Streamline communication, optimize workflows, and empower your team.

Ready to whip up a digital signage strategy that’s as smooth as your signature sauce? CrownTV is your trusted partner in crafting a digital dining experience that delights and drives results. Our comprehensive digital signage solutions cater to all your signage needs, from powerful media player to advanced cloud-based digital signage software known as dashboard and indoor/outdoor displays to expert digital signage installation.We even offer a robust app store and seamless integrations to elevate your content and engagement. With a focus on user-friendly technology and scalable solutions, CrownTV empowers restaurants of all sizes to harness the power of digital signage. Whether you’re a seasoned pro or just starting out, our team is ready to guide you every step of the way, ensuring your digital signage system is a recipe for success. Schedule a demo today and let’s get cooking!

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Alex Taylor

Head of Marketing @ CrownTV | SEO, Growth Marketing, Digital Signage

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